I’ve been with Crawford-Butz agency for years now. I’ve always been satisfied with the service but what recently happened went above and beyond my expectations. Ibro Tucakovic, my agent reached out to me unexpectedly to advise that I could be saving money with another insurance company with the same or better policy. He went over all the details, answered all the questions I had, made it super easy to switch and was super patient with me. He saved me money when I was not even looking for it. Absolutely amazing and I am so grateful.